Tools & Resources Archive Details

Generative AI: 5 Guidelines for Responsible Development

What it is

Blog article from Salesforce AI research blog outlining five detailed guidelines for responsible generative AI development; authored by Kathy Baxter, published April 28, 2023; emphasizes ethical principles and best practices for AI deployment, with visual content and resource links.

Gabriel’s notes

Quick take: Blog article from Salesforce AI research blog outlining five detailed guidelines for responsible generative AI development; authored by Kathy Baxter, published April 28, 2023; emphasizes ethical principles and best practices for AI deployment,…

I saved this under Policy & safety because it can help you evaluate risk, governance, safety, and responsible AI practices.

Good fit if you want to:

  • evaluate risk, governance, safety, and responsible AI practices.

Pricing snapshot (auto-enriched): No free tier available; pricing is per user per month with tiers ranging from $50 to $175 depending on the edition; requires Enterprise or Unlimited Salesforce edition for eligibility.

Work-use / compliance snapshot (auto-enriched): Salesforce generative AI tools are suitable for workplace use, offering strong data handling and training usage policies, zero data retention outside Salesforce, Single Sign-On (SSO) availability, and compliance with SOC2, HIPAA (with Business Associate Agreement), and GDPR standards.

Alternatives (auto-enriched): Alternative: Microsoft Azure AI | Comparison: Microsoft Azure AI offers extensive cloud integration and enterprise-grade AI services, whereas Salesforce focuses on CRM-specific AI solutions integrated within its Customer 360 platform.

Author: Kathy Baxter

Note: pricing and policy details can change—verify on the official site before making decisions.

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